Privacy policy preview

Privacy notice

Last  updated  5 Feb. 2022

Thank you for choosing to be part of our community at Car Expert India. We are committed to protecting your personal information and your right to privacy.if you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at

This privacy notice describes how we might use your information if you:-

.visit our website at

.Download and use our mobile application-car expert India

.Engage with us in other related ways –including any sales, marketing, or events in this privacy notice,if we refer to

.“Website “we are referring to any website of ours that reference or links to this policy.

.”App” We are referring to any application of ours that references or links to this policy,     including any  listed above

.”Services,” we are referring to our website, App, and other related services, including any sales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it,and what rights you have in relation to it.if there are any terms in this privacy notice that you do not agree with, please discontinue se of our services immediately.

Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

What information do we collect?

Contact information. We might collect your Name, email, mobile number, your location, address, city, state, pincode, country  and  ip address, your car number , car make and model, total running km.

Payment and billing information. We might collect your current location (through Google Map) billing name, billing address and payment method when you book our services. We never collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner.

Information you post. We collect information you post in a public space on our website or on a third-party social media site belonging to Car Expert India

Demographic information. We may collect demographic information about  you, services  you like, services you intend to participate in, services  you buy, or any other information provided by your during the use of our website. We might collect this as a part of a survey also.

Other information. If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you. We collect information directly from you when you register for any car assistance and maintenance services . We also collect information if you post a comment on our website & app  or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website & app.

We get information about you from third parties. For example, if you use an integrated social media feature on our website & app. The third-party social media site will give us certain information about you. This could include your name and email address.


Use of your personal information


We use information to contact you: We might use the information you provide to contact you for confirmation of a service purchase on our website and app or for other promotional purposes.

We use information to respond to your requests or questions. We might use your information to confirm your any booking of car assistance and maintenance.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website ,service and products better. We may combine information we get from you with information about you we get from third parties

Request  feedback.  We may use your information to request  feedback

We use information for marketing purposes. We might send you information about special promotions or offers. We might also tell you about new features or products & services. These might be our own offers or products, or third-party offers or products we think you might find interesting

We use information to send you transactional communications. We might send you emails or SMS about your account or a service purchase.

We use information as otherwise permitted by law.


Sharing of information with third-parties


We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with our business partners. This includes a third party who provide  various service  to you  Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order . We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.


Email Opt-Out


You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your service purchases.  

Third party sites


If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.


Updates to this policy


This Privacy Policy was last updated on 05/02/2022. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law



If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's or app terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India

How can you contact us about any notice:-

you may email us at

or  by post to:-

Car Expert India

Plot no 53, Scheme no 53,ratan lok colony ,

Near appolo premier

Vijay nagar,  Indore, M.P. 452010

If you have any questions about this Policy or other privacy concerns, you can also email at





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